Service & Support

On Site Repair Services

Virus Removal and Clean Up
Removal of all malware and viruses located on the client computer.
Repair slow computers
Remove processes that store information to send later without permission.
Test and repair Internet Access
Fix slow or complete disconnected internet services.
Setup Email
Setup your email in either MS Oulook or other email application.
Network Repair and Sharing
Check each workstation for network connectivity and proper file and print sharing.
Hardware and Software Installs

On Site Repair Services

Virus Removal and Clean Up

Removal of all malware and viruses located on the client computer.

Repair slow computers

Remove processes that store information to send later without permission.

Test and repair Internet Access

Fix slow or complete disconnected internet services.

Setup Email

Setup your email in either MS Oulook or other email application.

Network Repair and Sharing

Check each workstation for network connectivity and proper file and print sharing.

Hareware and Software Installs

Replace hard drives and power supplies when needed. Reinstall inoperable software.

Local and Online Backup

Protecting your data from catastrophic failure with local or online solutions.

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Service Plan

The YCS annual Service Plan is the best way to ensure your computer runs smoothly month after month.Check-ups on each system, bimonthly, to include:
<li>bimonthly checking and cleaning printers</li>
<li>running test systems on each computer</li>
<li>cleaning and testing hard drive for errors</li>
<li>testing integrity of entire network</li>
<li>ensuring proper print sharing </li>
<li>listening to each user
<ul>
<li>most errors can be found in this manner</li>
<li>also allows user to discuss use of system</li>
</ul>
</li>
Emergency Telephone Service:
<li>majority of computer errors are phone solvable</li>
<li>main office number is (407)826-0810. Either myself or one of my staff should answer 24 hours a day.</li>
<li>in the majority of cases I will personally provide the necessary phone support. Should I be unavailable one of my associates will respond as soon as possible.</li>
Emergency On-Site Service is available:
<li>either myself or a qualified technician will arrive at your office within a reasonable period of time to resolve the problem. Response time is usually within a two hour period. </li>
<li>follow-up telephone call will be made periodically to ensure that the problem has not recurred.</li>
<li>annual cost $300.00 per workstation or $25 a month, which guarantees for a period of one year from signing of contract, a service rate of $75.00 per hour instead of non-contracted rate of $150.00 per hour.</li>
<li>this rate applies to service either by phone or on-site and is billed in one-hour increments.</li>

For the past five years the team at Your Computer Solutions, Inc. has been an integral part of our team here at DS Landscape & Maintenance. The support, the technology, the customer service, but most of all the level of confidence and trust in Brian, Joe, Dani and Tiberius has enabled our company not just to maintain but to flourish. We are in the business of maintaining lawns, not computer systems, and Your Computer Solutions, Inc. is our silent hero that installs, backs-up, trouble-shoots, manages our equipment and software, and is never further than a phone call away on the rare occasion there’s a problem. Brian and Joe, with their infinite knowledge, patience and expertise, bring new energy and meaning to the idea of a service call. Their response time is immediate. Their competence undeniable.Maybe it’s the dependability, maybe it’s the accessibility, maybe it’s the affordability combined with the trust, the attention to detail, the personal service, and their boundless patience with our limited “computerology” that elevates Your Computer Solutions, Inc. to the best above the rest! Actually, it’s all of the above that has made an enormous difference in our business operations as it undoubtedly will in yours!!!!

Tammy HamerCFO – DS Landscape & Maintenance, Inc.

I greatly appreciate YCS’s monthly retainer program. That program ensures we receive excellent service at a very reasonable investment.

Wade WestPresident – American Fundraising Foundation Inc.

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Local and Online Backup

Protecting your data from catastrophic failure with local or online solutions.

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1 2 3

Service Plan

The YCS annual Service Plan is the best way to ensure your computer runs smoothly month after month.

Check-ups on each system, bimonthly, to include:

bimonthly checking and cleaning printers
running test systems on each computer
cleaning and testing hard drive for errors
testing integrity of entire network
ensuring proper print sharing
listening to each user
- most errors can be found in this manner
- also allows user to discuss use of system

Emergency Telephone Service:

majority of computer errors are phone solvable
main office number is (407)826-0810. Either myself or one of my staff should answer 24 hours a day.
in the majority of cases I will personally provide the necessary phone support. Should I be unavailable one of my associates will respond as soon as possible.

Emergency On-Site Service is available:

either myself or a qualified technician will arrive at your office within a reasonable period of time to resolve the problem. Response time is usually within a two hour period.
follow-up telephone call will be made periodically to ensure that the problem has not recurred.
annual cost $300.00 per workstation or $25 a month, which guarantees for a period of one year from signing of contract, a service rate of $75.00 per hour instead of non-contracted rate of $150.00 per hour.
this rate applies to service either by phone or on-site and is billed in one-hour increments.

[/av_section]

For the past five years the team at Your Computer Solutions, Inc. has been an integral part of our team here at DS Landscape & Maintenance. The support, the technology, the customer service, but most of all the level of confidence and trust in Brian, Joe, Dani and Tiberius has enabled our company not just to maintain but to flourish. We are in the business of maintaining lawns, not computer systems, and Your Computer Solutions, Inc. is our silent hero that installs, backs-up, trouble-shoots, manages our equipment and software, and is never further than a phone call away on the rare occasion there’s a problem. Brian and Joe, with their infinite knowledge, patience and expertise, bring new energy and meaning to the idea of a service call. Their response time is immediate. Their competence undeniable.

Maybe it’s the dependability, maybe it’s the accessibility, maybe it’s the affordability combined with the trust, the attention to detail, the personal service, and their boundless patience with our limited “computerology” that elevates Your Computer Solutions, Inc. to the best above the rest! Actually, it’s all of the above that has made an enormous difference in our business operations as it undoubtedly will in yours!!!!

Tammy HamerCFO – DS Landscape & Maintenance, Inc.

I greatly appreciate YCS’s monthly retainer program. That program ensures we receive excellent service at a very reasonable investment.

Wade WestPresident – American Fundraising Foundation Inc.

Service & Support

On Site Repair Services

On Site Repair Services

Service Plan

Service Plan

Check-ups on each system, bimonthly, to include:

Emergency Telephone Service:

Emergency On-Site Service is available:

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