On Site Repair Services

  • Virus Removal and Clean Up

    Removal of all malware and viruses located on the client computer.

  • Repair slow computers

    Remove processes that store information to send later without permission.

  • Test and repair Internet Access

    Fix slow or complete disconnected internet services.

  • Setup Email

    Setup your email in either MS Oulook or other email application.

  • Network Repair and Sharing

    Check each workstation for network connectivity and proper file and print sharing.

  • Hareware and Software Installs

    Replace hard drives and power supplies when needed. Reinstall inoperable software.

  • Local and Online Backup

    Protecting your data from catastrophic failure with local or online solutions.

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Service Plan

The YCS annual Service Plan is the best way to ensure your computer runs smoothly month after month.Check-ups on each system, bimonthly, to include:

  • bimonthly checking and cleaning printers
  • running test systems on each computer
  • cleaning and testing hard drive for errors
  • testing integrity of entire network
  • ensuring proper print sharing
  • listening to each user
    • most errors can be found in this manner
    • also allows user to discuss use of system

Emergency Telephone Service:

  • majority of computer errors are phone solvable
  • main office number is (407)826-0810.  Either myself or one of my staff should answer 24 hours a day.
  • in the majority of cases I will personally  provide the necessary phone support. Should I be unavailable one of my associates will respond as soon as possible.

Emergency On-Site Service is available:

  • either myself or a qualified technician will arrive at your office within a reasonable period of time to resolve the problem. Response time is usually within a two hour period.
  • follow-up telephone call will be made periodically to ensure that the problem has not recurred.
  • annual cost $420.00 per workstation or $35 a month, which guarantees for a period of one year from signing of contract, a service rate of $75.00 per hour instead of non-contracted rate of $150.00 per hour.
  • this rate applies to service either by phone or on-site and is billed in one-hour increments.